Navigate to %localappdata%\Microsoft\Office\16.0\Lync folder. I can can create a Skype meeting in the calendar app, but I cannot create any group calls or chats withing **** (see above) Your Outlook 2016 client and Skype for Business version ( Gear (icon) > Help > About Skype for Business).Ģ.) Check if you can create the meeting in Outlook Web App (OWA). **** contacts within my org are marked with Y. I can chat and call with them, but cannot share screens or include in group chat/call.
SKYPE FOR BUSINESS GROUP CHAT FREE
I have free skype contacts marked with N. **Meet now will not work for group chat or call.Ĭtrl-click on the members and right click to start Group IM or call also does not work (this is the way I get the error in the image in last message) Mayoya MSFT Support, 8:37 AM, March, 1, 2017 (UTC)] Open Tracing folder, delete all the contents inside, but not the Tracing folder itself. Navigate to %localappdata%\Microsoft\Office\16.0\Lync One of the biggest complaints is that the group conversations do not save the name. Many employees are resisting moving away from the personal skype because they do not like the interface. We had been using the free personal skype. We recently signed up for Office 365 and it included Skype for Business. Version of your Outlook 2016 client and Skype for Business version ( Gear (icon) > Help > About Skype for Business).Ģ.) Check if you can create the meeting inģ.) You can try to clear the Skype for Business cache by following these steps: Skype for Business Group Conversation Name. If the issue still occurs after following the steps above, please provide the following information to further troubleshoot the problem: If they are external contacts, as an admin you can try to set external communications by following the Skype for Business admin center settings shown on the screenshot I would like to know what members are included on the group chat (free skype contacts). Please provide the detailed steps on how you got this error to understand the scenario. If not, then did you run a presentation or use “Meet Now” button. Are you setting up a Skype Meeting Broadcast as an event team member? If yes, please check thisĪrticle to find the resolution to the problem. To post the screenshots, please refer to the following steps:Ĭlick use rich formatting to post your reply.We apologize for the inconvenience in using Skype for Business and we want to help you fix the problem. regarding “ you can see who it was from and who it was sent to but there is no text for the message”, could you please provide us with a screenshots about the issue for further analysis?.how did you create a group chat? could you please provide us with the detailed steps about this?.does this issue happen to all the groups or specific groups?.
Once this initial IM conversation has started you can drag and drop other participants into the. First, Hover over a contact and click on the IM icon to start a new conversation.
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